Cancellations will require a minimum of 24 hours notice prior to the arranged pick up time and date. If you have already received your drivers details for your journey the full fare is still chargeable as a driver has already been scheduled for the journey. All cancellations made within the notice period or if you have received your drivers details there will incur a penalty charge. A penalty of 100% of the fare will be charged for late cancellations. There is no charge for rearranging your journey to an alternative date and time prior to this period. For corporate clients, cancellation will incur a penalty charge of the full amount of the journey cost. Over the festive period from 1st December to 2nd January any cancellations will be charged at full journey cost.